What is Feedback?

Feedback System: Transaction Rating

The feedback system on Bialto allows both sellers and buyers to leave their opinions on how the transaction was carried out. This feature is an important tool to ensure transparency and trust between the parties involved.

How Feedback Works:

• Sellers and Buyers Rate the Transaction: Feedback can only be left by those directly involved in the transaction – that is, the seller and the buyer. Only these two parties have the ability to rate how the transaction went, ensuring that the evaluation is fair and based on the actual buying and selling experience.

• Importance of Feedback: Feedback is an effective way to build a reputation on the platform, allowing future buyers and sellers to make informed decisions. Ratings help to increase the credibility of the seller and the trust of the buyer, thus improving the buying and selling experience for everyone.

• Features of Feedback: The feedback system may include ratings on various aspects of the transaction, such as:

  • The quality of the product
  • The adherence to shipping deadlines
  • The communication during the process
  • The overall transaction experience

Important Considerations:

• Exclusive Ratings: Only buyers and sellers directly involved in the transaction have the right to leave a rating. This ensures that opinions are based on real experiences and not external impressions.

• Impact on the Buying and Selling Process: Ratings directly impact the visibility and reputation of the seller on the platform. A good history of positive feedback can attract more buyers, while negative reviews may signal areas for improvement.

Conclusion:

Feedback is a valuable tool to ensure transparency and trust within the platform. By allowing only buyers and sellers involved in the transaction to rate the process, Bialto ensures that opinions are based on real experiences, helping to continuously improve the quality of service for all.