How does Feedback work?

Rounded Box

User Feedback Total Calculation

The total feedback of a user is calculated based on the numerical values of each review received from unique users.

  • Positive review (+1): increases the feedback by 1 point.
  • Neutral review (0): does not change the feedback.
  • Negative review (-1): decreases the feedback by 1 point.

Calculation Examples:

  • A user with zero feedback who receives two positive reviews from two different users will have a total feedback of 2 (1 + 1 = 2).
  • If one of the reviews is negative, the user's total feedback will be 0 (1 - 1 = 0).

Feedback Reliability

To increase the reliability of the feedback, each user contributes only one review to the total of another member, regardless of the transactions completed between them. The average of the reviews made by one user to another determines whether the global feedback of that member is positive (+1), negative (-1), or neutral (0).

This system prevents users from colluding to buy many items (without actually completing the transaction) just to artificially increase the total feedback. Thus, for the same buyer and seller, the score can vary by at most 1 point, either up or down.

Benefit of the System

This method makes the feedback more intuitive for everyone involved, as a member's total feedback is directly related to the number of satisfied users who rated them.


Auction or BuyNow on Bialto


Auction Icon
1

Participate in the Auction

Explore the available items in our auction listings and make your bid. A unique opportunity to acquire exclusive pieces at advantageous prices through auction.

Immediate Purchase Icon
2

Immediate Purchase

Find items available in our immediate purchase (Buy Out) listings and acquire them without waiting for the auction process to conclude.

Auction Closure Icon
3

Close the Deal

Check the results of the auction to see if your bid is winning. If successful, either through a winning bid or a successful immediate purchase, the item will be assigned or shipped to the winner as agreed with the seller.