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How can I ask a question to the seller?

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Private Messages

If you have any questions or concerns about a particular item, Bialto allows you to contact the seller directly in a simple and effective way. To send a message to the seller, follow these steps:

  1. Go to the Auction Page: Find the auction for the item you are interested in and go to the auction page.
  2. Click "Send Question to Seller": On the auction page, look for the button or link that says "Send question to seller".
  3. Fill in the Question Field: Enter your question or inquiry in the text field provided.
  4. Submit the Question: After writing your question, click "Send" so that the seller is notified.

Once you send your question, the seller will be immediately notified by email. You will receive a reply directly through the platform or via email, depending on the seller's choice.



Auction or BuyNow on Bialto


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1

Participate in the Auction

Explore the available items in our auction listings and make your bid. A unique opportunity to acquire exclusive pieces at advantageous prices through auction.

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2

Immediate Purchase

Find items available in our immediate purchase (Buy Out) listings and acquire them without waiting for the auction process to conclude.

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3

Close the Deal

Check the results of the auction to see if your bid is winning. If successful, either through a winning bid or a successful immediate purchase, the item will be assigned or shipped to the winner as agreed with the seller.